Payment Policy

• Deposits can be paid before and up to 60 days before date of arrival.
• Flights are included in your purchase the full balance must be paid 30 days prior to travel. 
• The tour itinerary must be agreed and full balance paid 30 days before travel with the option request extras or changes with 48 hours notice.  
• We accept Paypal and bank transfer only for advance and guaranteed bookings.
• We can accept cash and debit card payments for extras on arrival. 

Changes to Itinerary 

We strive to meet all of your requests however there is a higher chance of success when maximum notice is given.  We cannot guarantee that we can meet all requests.

• If change requested is for exchange; prices will be adjusted accordingly to reflect any changes to your itinerary.
• If the change request is for cancellation; please see policy information in the section below. 
• Deposits are non-refundable.
• Changes are subject to availability.

Additional requests for booking 

• Additional requests after booking can be made directly via email if not available to purchase directly online. 
• Subject to availability.
• Request available anytime.
• Full payment required in advance. 

Cancellation Policy

All cancellations should be submitted via email to micha@no-stress.co.uk at your earliest convenience. 

Flights

• Cancellation with 25 days notice you will receive 50% refund.
• Cancellations with between 11 to 25 days notice you will receive 20% refund.
• Cancellation with 10 days notice or less you will not be eligible refund.

Tours

• Cancellation with 25 days notice you will receive 60% refund.
• Cancellations with between 11 to 25 days notice you will receive 30% refund.
• Cancellation with 10 days notice or less you will receive 10% refund.

Receipt of vouchers, tickets and confirmed itinerary

• Available upon receipt of full balance payment via email or collection on arrival.
• Arrangements for receipt in person will be made directly with each recipient.